Day 3.5 and the shop still has not got to our truck and nerves are frayed to say the least. Theses people has lied to us or just flat out miss represented them self’s and this driver is Pissed. The story to day was “ oh we didn’t have that mechanic here the last three day’s” What was that? No mechanic !! Then why didn’t you tell us that the first day? In steed of telling us “we may get in the next day” what is the deal with this place? A warning:It is this drivers opinion that Mack truck are over rated and over billed, and there service is on the level of something third world, this is 2008 rite?. I am not impress with there Trucks or there level of personnel. I under stand that I am not paying the bill here and nether is the company due to the warranty on the truck. I guess some where in the fine print, it reads, We really don’t make any money on warranty work so you get to go to very end of the line and wait to one side of that line, so our cash paying customers can get by. And if we get to your truck some time in the near future be for you die then you should feel privileged that we work or your truck and you grateful and in our debt, how ever in the course of waiting you should become sick, we reserve the right to void any pending work order in the event that your sickness may infect our personnel. So there you have it, your scrued !
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